Frequently Asked Questions
Everything you need to know about Haywood Golf equipment, shipping, and custom orders.
How long does it take for my clubs to ship?
Standard in-stock items typically process within 2-3 business days. For custom-built sets, please allow 7-14 business days for assembly and quality control before your order is dispatched.
Do you offer international shipping?
Yes, we ship our golf equipment worldwide. Shipping rates and delivery estimates are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy on golf clubs?
We offer a 30-day return policy on all unused, standard-specification clubs in their original packaging. Please note that custom-built sets with specific shaft or grip modifications are final sale and cannot be returned.
Can I customize the length and lie of my irons?
Absolutely. We believe in providing a custom fit for every golfer. You can select your preferred length, lie angle, loft, and grip size directly on the product page before adding the item to your cart.
Do Haywood Golf clubs come with a warranty?
Yes, all Haywood Golf clubs are covered by a one-year limited warranty against manufacturing defects. This does not cover normal wear and tear, misuse, or damage caused by unauthorized alterations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer interest-free financing options through Affirm for qualifying customers.